Swift Dispatch Service Ltd. was formed because of
the demand for a priority courier service and management soon
realized the importance of information technology and the role
it would play in the courier industry.
In 1981 Swift Dispatch became the first courier
company in the Vancouver area to implement a customized computer
system. This system was specific to the courier industry
and it handled order processing, driver settlement and customer
billing as well as other administrative and reporting functions.
Since then Swift Dispatch has forged ahead to continually add
and upgrade our computer and communication systems.
In 1997 Swift Dispatch ventured into a
partnership with Datatrac Corporation, a pioneer and leading
supplier of courier software in North America. Their state of
the art COPS system allowed us to offer our customers increased
flexibility from account set up options, to remote order
processing, dispatching with mobile data and voice as well as
numerous invoicing options.
In 2002 along with our remote order processing
system we were able to offer our customers on-line order
processing. Setting up a
SwiftTRAC account allowed our customers to place
their own orders, track shipments and view POD's when shipments
were delivered as well as run reports detailing delivery and
charge information. Since 2003 we have been emailing invoices to
our customers and offering a credit card payment option.
Today our
1-Click SmartLogin desktop application provides immediate
access to your SwiftTRAC
account just with one click of your mouse.
